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Access our Care

If you or someone you love may benefit from Hospice care, you can find out more using the information below. For support or advice at any time of the day or night, please visit our Help Hub.

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Discover the care and support we offer

We provide Hospice care & support to patients and their loved ones living in Kent and East Sussex. Learn more about how we can help you.

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Access our Care and Support

Complete one of these short forms and we will contact you. There is no need to wait for a referral from your GP or healthcare professional.

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Fundraise & Get Involved

We need to raise over £8 million every year to provide outstanding Hospice care to the local community. To get involved with our fundraising activities, design your own, or make a donation, use the information on this page.

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Our Events

Discover our calendar of events or sign up online right now

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Fundraise for us

Find fundraising inspiration and ideas, or download your fundraising pack

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Hospice Outreach Service

Notice: Outpatient appointments, as well as counselling sessions and living well services, currently operate from Cottage Hospice. If you have any queries, please contact us on 01892 820 500 

Supporting you in your home

Our Hospice Outreach Service works closely with your GP, District Nurses and other healthcare professionals to support you and your family and help co-ordinate support at home. Your GP will continue to hold primary responsibility for your care while you are at home.

Our team is made up of a range of professionals (Clinical Nurse Specialists / Clinical Paramedic Specialists, Advanced Clinical Practitioners, Staff Nurses / Hospice Paramedics, Specialty Doctors, Assistant Practitioners, a Benefits Support Co-ordinator and a Specialist Social Worker) and some of our staff specialise in specific conditions. We are also supported by a team of Care Records Administrators, who will often be your first point of contact when you speak to our team and will take your details and ensure you are appropriately directed to the service that you need.

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What is the Hospice Outreach Service?

Hospice Outreach Service is the team that provide support for patients and those important to them, in their own homes. We take referrals from both professionals and friends / family of those patients who are thought to be in the last year of their lives, to support their physical, social and emotional wellbeing. We do this alongside our colleagues who work in our Living Well, Counselling and Chaplaincy teams. We see patients in both home and clinic settings, as well as offering telephone support and advice.

Discover our services
Nurse speaking with patient at Cottage Hospice

We can offer support with the following:

  • Advice around symptom management and control, both pharmacological (medicines based) and non-pharmacological (lifestyle advice and factors).
  • Advance Care Planning support – this involves using documents such as a ReSPECT form to plan your future care in line with your current wishes and preferences. This will include discussion around what is most important to you personally, as well as planning for your end of life care and discussions around resuscitation, investigations and hospitalisation or its prevention.
  • Offering listening support by our Specialist Social Worker to help you and those dear to you come to terms with your illness or situation.
  • Assessment for suitability for Continuing Healthcare Funding and support with application for this if you are eligible, alongside other healthcare professionals.
Male patient with a nurse

This also includes:

  • Providing information around financial support available to those living with terminal illnesses.
  • We are able to apply for Attendance Allowance, Personal Independence Payment, Blue Badges for Kent & East Sussex as well as Macmillan Grants. We can also signpost to the most appropriate organisation if other benefits are required.
  • Signposting to other community services that you may need during this time, such as District Nursing teams, Home Treatment Services, Crossroads, Age UK and others.
  • Liaising with your GP regarding palliative medications.
  • Referring on to other services here at the Hospice for your holistic support.

Our team are available on the phone between 8am and 6pm in our office on 01892 820515. Of course, you can call the Hospice at any time and the ward team will support you outside of these hours.

Access these services

Access our care and services

If you or someone you love may benefit from Hospice care contact us now

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Visit our 24/7 Help Hub

For help, advice or support at any time of the day or night

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Explore In-Patient Care

Discover our options for In-Patient care for patients and those important to them.

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